Ask the Experts
Your Wellendorff Expert
Monday to Saturday: 10 am to 6 pm
Get to know your Expert
RING THREE HEARTS. ONE LOVE.
Your Expert will personally handle all your requests.
Sending a no-obligation offer for your price enquiry.
Organisation of your boutique or jeweller visit.
Information regarding availability of (limited edition) jewellery
Clarification of all service matters.
As a family-run business, we place great emphasis on personal advice. I would be delighted to guide you on your special jewellery experience, from selecting your piece to coming up with a personal way of gifting it. I look forward to seeing you.
Our customers say this about our Expert
Thank you very much for your great advice. You have helped me find the ideal ring in the right size for my wife. She hasn't taken off the ring since receiving it as a gift on our 30th anniversary.
I only became aware of Wellendorff from friends. After comprehensive advice from the Wellendorff Expert, I absolutely adore this unique jewellery! Even though it is my wife wearing it, her smile makes me happy. Thank you for your excellent support.
Every bracelet is even more beautiful than the next! Wellendorff provided extremely friendly and sound advice when I was looking for my dream bracelet. I wear my Wellendorff bracelet every day and find it is extremely easy to put on. I am delighted.
Find a Wellendorff jeweller near you
Experience the silky-soft feel of Wellendorff jewellery on your skin – our jewellery is distributed via an international, specially selected network of jewellers in addition to our own Wellendorff boutiques. Find your nearest Wellendorff dealer via our Jeweller search and visit our partner jewellers or one of our boutiquesFind a jeweller
How do I find out the price of a piece of Wellendorff jewellery?
As a family-run business, we place great emphasis on personal advice as our jewellery has several secrets that are not instantly recognised at first glance. All our jewellery is created from our experienced master goldsmiths from the most precious materials such as 18-carat gold and jewels in our in-house workshop in Pforzheim, known as the Golden City. Our Wellendorff Expert would be delighted to speak to you so that you can find out the price of your favourite item of jewellery in the correct currency. Contact our Wellendorff Expert via email at email@example.com, or call them by phone or WhatsApp on +49 170 / 2974535. We look forward to speaking with you.
How do I look after my item of Wellendorff jewellery?
Wellendorff jewellery should be a joyful experience every day. Clean jewellery regularly with soap and water regularly (except for our amulets) so that your jewellery does not lose its lustre and shine. You can keep your rings on when washing your hands. We also offer free cleaning in an ultrasonic bath as a service in our boutiques. Please contact our Wellendorff boutiques or our Wellendorff jeweller partners on site for professional handling in our workshop.
How do I determine the correct ring size?
A Wellendorff ring has many features and secrets. As an example, every ring consists of at least four elements. The inner ring is rotatable, and the width of the ring can be adjusted at any time if your fingers change over time. This means that a Wellendorff ring is something special. For a ring to provide you with moments of pure joy, it must fit properly. It should neither be too loose nor too tight. We would be delighted to help you discover the ideal ring size for you. We recommend that you contact your local Wellendorff boutique or one of our partner jewellers. Your size can be determined on site by one of our special Wellendorff sample rings. Please note that your ring size may vary depending on the width of the Wellendorff ring. Furthermore, your actual size is always engraved into the inner ring.
How can I change the width of my ring?
It is possible that the ring width changes over time. So that you can still enjoy the delights of your Wellendorff ring, we offer a service for adjusting the ring width which still maintains the ability of your Wellendorff ring to rotate. Changing the width within a specific range of sizes (starting from the base size) is free of charge. A flat rate charge is levied if the change in width (from the base size) is outside this range. If you wish to do so, please contact your Wellendorff boutique, one of our partner jewellers, or the Wellendorff Expert.
How can I acquire a limited edition item of jewellery?
Every year we launch particularly special items of jewellery that are limited to a very small number of editions worldwide, which are extremely popular with Wellendorff connoisseurs and collectors. If you are also interested in a limited edition item, please contact our Wellendorff Expert, who can check the availability of your favourite item of jewellery and, if required, put you on the waiting list.